Resume

 

BASIC INFORMATION

Jeremy A. Anderson
3926 Wildwood Dr
Indianapolis, IN  46239
(317)919-6843

EDUCATION

ITT Technical Institute
Indianapolis, IN
Bachelors Degree
Information Systems Security

ITT Technical Institute 
Indianapolis, IN
Associates Degree
Computer Networking Systems

WORK HISTORY

First Advantage Corporation

Indianapolis, IN
Senior Systems Engineer

April 2016  - Present      

  • Monitor and maintain a global Axway SecureTransport environment.
  • SecureTransport account creation and usage integration including automated push/pull mechanisms.
  • Respond 24×7 to critical issues affecting MFT systems integrity and availability.
  • Create and maintain usage policies and documentation repositories including SOPs, Manuals,  etc.

IBM on assignment at StateStreet Bank  

Indianapolis, IN200px-IBM_logo.svg
Data Transport Systems Engineer

Sept 2013  – April 2016      

  • Monitor and maintain a massive global Axway SecureTransport environment including managing custom code implementations, hundreds of Connect:Direct implementations, and a custom created MFT environment utilized by multiple banks across Europe.
  • Respond 24×7 to critical issues affecting MFT systems integrity and availability.
  • Assist with major version upgrade of Axway SecureTransport from version 4.92 to 5.2 including custom code upgrades.
  • Create and maintain documentation repositories for multiple MFT / DataTransport products including SOPs, Manuals,  etc.
  • Assist new users in licensing, configuring, and utilization of Axway SecureClient.

Roche DiagnosticsAdecco Contractor

 Indianapolis, IN
SFTP Administrator
Aug 2011 – Sept 2013

  • Monitor and maintain multiple Axway SecureTransport MFT & GlobalSCAPE MFT environments in use around the world.
  • Maintain NAS storage environment to ensure adequate space availability and timely removal of old data.
  • Respond 24×7 to critical issues affecting SFTP system integrity and availability.
  • Saw to completion a project of consolidating all SFTP environments including a version upgrade from SecureTransport 4.7 to 5.1 entailing re-platforming from Windows Server 2003 to Red Hat Enterprise 5.5, manual conversion of user account database containing 4000+ accounts across various SFTP platforms, and a high level of coordination with several vendors.

 

TLS.Net  

Columbus, IN
Technical Support

Oct 2009 – Aug 2011

  • Support Clients End Users and Client IT personnel in configuration, use, and troubleshooting of various products and services such as VoIP (SIP Trunking and Hosted PBX), Internet Services from Dial-up to Fiber, Hosted Email, Web Hosting, Collocation, Cloud Computing, etc.
  • Configure, troubleshoot, and repair client equipment including PCs, Modems, Routers, IP Phones, etc.
  • Work in conjunction with top tier telcos and service providers to resolve client issues

 

Self-Employed (d.b.a.  Anderson IT Solutions)

Indianapolis, IN
Independent Technical Consultant
June 2008 – Oct 2009

  • Building, maintaining, and repairing PCs and networks for multiple individual and small business clients across central Indiana.
  • Researching and suggesting new technologies to improve efficiency.
  • Maintaining contacts and good rapport with prominent vendors in order to provide the lowest cost to clients.

 

Reverse 911

Indianapolis, IN
Client Technical Services
Dec 2007 – June 2008 (Company Closed)

  • Support governmental end users of a proprietary software package geared to save lives in emergency situations
  • Troubleshoot advanced hardware, software, and OS issues of remote servers over multiple remote connection platforms
  • Generate, maintain, and troubleshoot SQL Databases
  • Design, execute, and troubleshoot SQL Queries and Database Import files and educate clients on their usage
  • Build and repair servers for use with our software product
  • Assist sales team with client calls to answer technical questions from potential new customers

 

Delta Faucet Co.

Indianapolis, IN
Sr. Computer Operator
Feb 2007 – Oct 2007

  • Helpdesk and technical support for two US facilities and one international facility
  • Created and lead a biweekly “Brainstorming” meeting for all Data Center employees These meetings lead to the savings of 70+ man hours per week
  • Maintain job schedule via Autosys for AIX and JD Edwards jobs
  •  Perform backup jobs on Windows, Unix, Linux, and AS400 systems via command line, CommCell CommVault, and Autosys
  • Monitor server & network statuses via BigBrother: Hobbit

J.D. Byrider

Indianapolis, IN
Systems Administrator
Oct 2005 – Dec 2006 (Franchise Closed)

  • Sole helpdesk and system support technician for 3 facilities throughout Indiana
  • Ensure all computer systems are running adequately
  • Keep all systems up to date with all Windows and AntiVirus updates
  • Train users in the daily usage of their systems
  • Create and maintain Electronic Communication Policies and Acceptable Usage policies.
  • Create and Maintain a detailed inventory report of all company systems
  • Implement a Client/Server network to replace existing peer to peer network

Eli Lilly & Co. - Unisys Contractor

Indianapolis, IN
Computer Operator Level 2
Oct 2002 – Oct 2005

  • Helpdesk and technical support for all Eli Lilly employees world wide
  • Monitor backups of systems spanning multiple platforms including but not limited to UNIX, VAX, AS400, MVS, and Windows NT/2000 via Legato Networker Administrator, Reflections, and Veritas Netbackup.
  • Operate large scale production printers such as IBM 3900, IBM 6400, and HP9000DN.
  • Track tapes used for backups via tape management software.
  • Ensure physical and logical security of all Data Center access.
  • Investigating problems with and load scratch tapes in STK L700 silos
  • Monitor network status and report errors or issues to appropriate personnel

 

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